Wholesale Terms & Conditions – African Bravo Creative Ltd.

By placing a wholesale or bulk order with African Bravo Creative Ltd., you agree to the following terms:

1. Order Confirmation & Payment

  • All wholesale and custom orders require full payment or a confirmed deposit before production begins.

  • For large or ongoing supply orders, 70% deposit + 30% before dispatch may be agreed in writing.

  • Once payment or deposit is received, the order is considered confirmed and non-cancellable.

2. Production & Lead Times

  • Production timelines depend on order size and customization requirements.

  • Estimated delivery schedules will be communicated clearly at the time of order confirmation.

  • Any changes requested after production has started may result in additional costs or extended timelines.

3. Customization & Approvals

  • For branded or customized items, the client is responsible for reviewing and approving design mock-ups before production.

  • Once approved, no design changes can be made without additional cost.

4. Shipping, Delivery & Customs

  • We ship domestically and internationally.

  • Freight costs are the responsibility of the buyer unless otherwise agreed.

  • Any customs duties, import taxes, or clearance fees are the responsibility of the buyer.

  • Once goods are handed to the carrier, risk transfers to the buyer.

5. Refunds, Returns & Order Cancellations

Because our products are handcrafted and made to order:

  • All Sales Are Final.

  • No returns, exchanges, or refunds are accepted for wholesale or custom orders.

  • Deposits are non-refundable once materials are purchased or production has begun.

  • Group orders cancelled due to participant withdrawal are still the buyer’s responsibility.

We strongly recommend confirming your team or group commitment before submitting your order.

6. Quality & Variations

  • Slight variations in color, texture, or print placement may occur due to artisanal production.

  • These variations are not considered defects and are part of the value of handcrafted products.

7. Damaged or Incorrect Goods

If goods arrive damaged or incorrect:

  • Notify us within 48 hours of delivery.

  • Provide photographs and order reference.

  • We will review and provide an appropriate resolution on a case-by-case basis.

8. Contact

For wholesale inquiries, quotations, or production scheduling:

Email: info@africanscreative.com
WhatsApp: +254 718 686 474